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Mississippi Employer Office Personnel/Customer Service in Columbia, Mississippi

You will be a great fit for our team if you:

  • ·         Are comfortable talking over the phone helping people.

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``` - ·         Have a positive, professional attitude.

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``` - ·         Are a highly motivated self-starter with a strong work ethic.

Essential Functions:

  • ·         Answer incoming service calls to address customer needs.

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``` - ·         Resolve client inquiries and communications to ensure customers receive timely, efficient, and accurate service.

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``` - ·         Make customer sales calls.

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``` - ·         Maintain updated knowledge of all company products and services to provide adequate service to customers.

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``` - ·         Provide sales support to outside sales force. 

Job Requirements:

  • ·         Excellent oral and written communication skills

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``` - ·         Attention to detail

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``` - ·         Customer/Client focus

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``` - ·         Problem-solving abilities

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``` - ·         Sales experience a plus

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``` - ·         Natural ability to assist others and provide excellent customer service

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``` - ·         Ability to work well within a team environment

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``` - ·         Quick, efficient computer skills

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``` - ·         Strong multi-tasking abilities

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``` - ·         CSR experience preferred

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``` - ·         Have strong prioritization and time-management skills

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